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Do You Make Money When Your Customers Make Mistakes?

Wells Fargo & Co customers

Brand Loyalty Hinges on Enriching, Not Exploiting Customers Q3 2021 hedge fund letters, conferences and more Profiting From Customers’ Errors And Oversights Making mistakes in business can be costly – unless it’s your customers who are making them. That appears to be the lesson from companies that knowingly profit from customers’ errors and oversights. What […]

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Biden travels to Missouri to highlight U.S. infrastructure law

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