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Airlines differ greatly on rebooking rules, find industry experts

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DPA

Airlines are using the promise of free rebooking to lure customers into buying plane tickets as constantly changing rules regarding the coronavirus threaten to scramble plans last minute. But customers should carefully check the exact conditions that apply – otherwise, they might end up being too late to change the ticket. An analysis by a German industry magazine finds that there are huge differences between airlines on how much flexibility is offered. With Eurowings, for example, tickets can be rebooked an unlimited amount of times free of charge up to 40 minutes before departure as part of …

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