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Empathy bootcamp? UK banks seek payback on $105 billion COVID loans

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By Lawrence White and Iain Withers LONDON (Reuters) – As payback time approaches for more than 75 billion pounds ($104 billion) of emergency state-backed loans, Britain’s banks must tread a delicate path with businesses propped up during the pandemic. Faced with trying to limit losses for themselves and taxpayers but also avoid a repeat of the aftermath of the 2008 financial crisis, when banks were vilified and forced to pay millions of pounds in redress for heavy handed debt repayment tactics, lenders are pledging that this time will be different. With the first COVID loan repayments now fall…

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